An open-plan office with rows of desks, two people talking by the windows

The team behind your team

Virtaforce runs virtual assistance and operations, customer service and executive assistance for companies abroad, combining skilled people with AI, with a remote team across Vietnam.

One team, every time zone

Scroll through a day in Vietnam. As it moves on, our clients' working days begin around the world.

08:00, Vietnam time

Morning

Our day starts alongside clients in Singapore and Australia, who are already at their desks.

Working now Singapore, Sydney

15:00, Vietnam time

Afternoon

As Asia winds down, the Middle East is mid-morning and London is starting. Their teams pick up the day.

Working now London, Dubai, Singapore

21:00, Vietnam time

Evening

When New York opens, the teams for clients in the Americas work the shifts agreed with them, logged hour by hour.

Working now New York, London

What you can count on

A team lead going through papers with a client at a laptop
  • We hire the people.
  • We train them on your procedures.
  • One named lead runs your team, every day.
  • You set the standard and how it is checked.
  • Every week, you get a report.
  • Every hour is logged, with the work done.
  • Working from a café in the morning
  • Working at a desk at home in the afternoon
  • Working at home in the evening

We are a Vietnamese company, registered as Virtaforce Company Limited. Our team works remotely from across Vietnam, for companies in the United States, the United Kingdom, Singapore, Australia, the Middle East and across Southeast Asia.

We work with growing businesses of every kind rather than one industry, because the work we take on, answering customers, running calendars and inboxes, keeping operations moving, looks much the same from one business to the next.

Founded
2022
Legally registered
2023
People on the team
14

Your work, at a glance

Everything about your engagement is kept in one place you can open at any time. You see how the work is going without having to ask for an update.

  • Who is covering your hours, and when
  • The hours worked, with what was done
  • Your weekly report
  • Your invoices

Who runs Virtaforce

  • Ta Tien THANH, founder and CEO of Virtaforce

    Ta TienTHANH

    Founder and CEO

  • Ta Ngoc DUY, co-founder and head of business development at Virtaforce

    Ta NgocDUY

    Co-founder and Head of Business Development

Thanh, on how Virtaforce started

I've always loved the idea of being an entrepreneur. Working on different projects, I kept noticing how much time businesses lose to repetitive, manual work. So I started building solutions, one workflow at a time, long before AI became part of everyday work. I simply wanted to make things work better than they did yesterday.

We started with just two people. As more businesses trusted us with their work, the team grew, and we learned that the best way to deliver consistently great work is to build a team you can consistently count on.

Today, as the world talks about AI replacing people, we see a different future: AI as a powerful tool, not a replacement for the judgment, creativity and care that great work needs. The technology may change, but what drives us hasn't: to make things better than they were yesterday.

A desk at night with a laptop open by the window